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InterContinental Fiji Is ‘China-Ready’

InterContinental Fiji Is ‘China-Ready’
Some staff members of Food Processors (Fiji) Limited
September 06
10:09 2014

In a pro-active response to industry market trends, InterContinental Fiji Golf Resort & Spa has rolled out a ‘China-Ready’ programme to prepare the resort team to provide exceptional guest experiences to Chinese travellers.

As part of the industry leading InterContinental Hotels Group (IHG), the resort aims to promote awareness and importance of the Chinese travel market, and best practices of satisfying Chinese guests to deliver a wonderful Fijian holiday.

‘China-Ready’ training encompasses an overview of China, Chinese traveller profiles and characteristics, and basic Chinese language classes.

InterContinental Fiji acting Human Resources Manager, Jacob Pau’u, said: “We’re thrilled to launch the ‘China-Ready’ programme to raise awareness about the importance of the China outbound market.

“The Chinese outbound travel continues to grow in traveller numbers and trip frequency.

“This training is essential in initiating understanding of the Chinese culture, and how to deal with cultural sensitivities well.”

Mr Pau’u also highlighted the training is an invaluable opportunity for team members, as they acquire invaluable skills and knowledge to remain competitive in an ever evolving industry.

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