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April 1 Set For SKY Pacific Transition To Digicel

April 1 Set For SKY Pacific Transition To Digicel
March 22
09:59 2016

New channels to be added. However, local content, Fiji TV and Pacific Channel, to be removed

Digicel Fiji is expecting to take control of SKY Pacific from April 1.

The transition of the ownership of Sky Pacific to the Digicel business follows last year’s announcement of the agreement to acquire the Sky Pacific operations.

Digicel Fiji chief executive, Darren McLean, said:  “Digicel always looks to deliver the best of the best for our customers and we plan to raise the bar for Pay TV through Sky Pacific.

“The start of this is the introduction of two new channels soon after Digicel takes over operations on April 1 – TVWAN and TVWAN Sports.

“The inclusion of TVWAN Sports means that viewers will now be able to enjoy high quality sports events 24 hours a day. The other channel, TVWAN will have a range of regional and international news, some popular TV soap operas and drama serials and plenty of other great programs.

“This channel will also include lifestyle and business stories from the Pacific.”

Improvements to the channel lineup are being planned.

Digicel is said to be in discussions with various international content providers to acquire high quality TV shows and channels to boost the service and add value for Sky Pacific customers.

Mr McLean said: “Only Sky Pacific will broadcast every Super Rugby match and the SANZAR Rugby Championship live on the Sky Pacific platform.

“All games on the popular HSBC World Rugby 7s Series, including the 7s events in HSBC World Rugby 7s Seriesand Paris will be screened live on the Super Channel on Sky Pacific.’’


For customers

Mr McLean said existing Sky Pacific customers will enjoy the new content without any action required.

Additionally, Digicel has plans to improve customer service with a centralised Customer Care center which will soon be operational and equipped to handle Sky Pacific enquiries.

Mr McLean said payment processes will also be improved with additional payment options and locations being planned.  These improvements will be announced over the coming weeks.

“In the meantime, SKY Pacific customers don’t need to do anything different and payments should continue to be made to Sky as normal,” he said.

Another important change relates to Section 42A of the Media Industry Development Decree (2010), which restricts any local content from being carried on Sky Pacific after Digicel takes control.

In order to comply with the Decree, Digicel is required to remove Fiji One and the Pacific Channel from the Sky Pacific line up effective from April 1.

source: Digicel Fiji

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