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Goal To Become More Visible

Goal To Become More Visible
From left: Asco Motors new chief executive Craig Sims with staff Avnit Sundar, managing director (based in Australia), Yoshiaki Kato, Subhas Chandra, Evelyn Farouk, Elenoa Korovulavula and Indu Singh during their Christmas Appreciation cocktail at the Grand Pacific Hotel in Suva on Wednesday night. Photo: RONALD KUMAR
December 03
11:00 2016

Newly appointed chief executive and director of Asco Motors, Craig Sims, aims to boost their customer service in becoming an employee and customer focussed business.

Mr Sims shared this during their Christmas Appreciation cocktail at the Grand Pacific Hotel in Suva on Wednesday.

In his first two weeks in office, he had made observations and comments, one of which was improving their customer service.

“Our Customer Service is not perfect, but we are improving,” he said.

“There is a perception we don’t get out into the market enough and visit customers.

“We are not perfect, I know that, but what is important is that we understand any short falls and work hard to improve.

“I am driving us all to ensure we provide the best customer service we can.

“This starts with the communication many of you will have with me and covers all of our staff.”

Mr Sims said he had high expectations of customer service and had shared this with his team from day one.



He thanked the former chief executive Jai Kumar for his sound financial management, determination and leadership of the business until his resignation a few months ago.

“All of us at the ASCO family wish him well in the future,” he said.

Mr Sims said he was very excited for his new role in a great company with great products, staff and customers.

Present at the function among other VIP’s were the Japanese Ambassador Takuji Hanatani, the company’s independent directors – Teresa Apted, Digby Bossley and representatives from their head office in Australia.

The company’s managing director Yoshiaki Kato and the Group Human Resources manager Steve Tinsley, both based in Australia, were also a part of the event.




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