Ministry Clarifies On Operations At Samabula Health Centre
The Ministry of Health and Medical Services has appropriate measures in place to ensure that services at the health centres continue regardless of the lunch and dinner breaks.
This clarification has been made in line with the queries raised about the operating hours at the Samabula Health Centre in Suva.
While making a surprise visit to the central health facilities on Monday, Minister for Health and Medical Services, Rosy Akbar held discussions with the staff of Samabula Health Centre, Raiwaqa Health Centre, Valelevu Health Centre and Nuffield Health Centre in Tamavua.
During this visit between 1pm to 2pm, the services at this health centres were fully operational with the availability of the medical officers and nurses.
The health centres have a duty roster which ensures that there is at least one doctor, nurse practitioner or staff nurse is available to attend to patients at all times during normal opening hours.
On weekdays (Monday to Friday) the general outpatient services normally close at 9.30pm, but staff remain available to deal with any emergencies until the centre closes at 10pm.
The centre only operates a single eight-hour shift from 8am to 4pm on weekends (Saturday and Sunday).
The public is advised that delays for routine consultations can occur in cases where the medical staff are required to focus on more urgent cases.
People are advised that if they are concerned with the length of waiting time at any particular health centres, or any other aspect of the centres services, they should ask to speak to a senior member of staff on duty.
If the issues cannot be resolved locally then they should contact the Ministry of Health by phone or email.
Samabula Health Centre currently has five doctors, two nursing practitioners and one locum doctor.
On average the centre sees 300 patients per day. While visiting the Samabula Health Centre, patient Kesaia Qima of Samabula expressed her appreciation to the centre for a wonderful service.
“I usually visit Samabula Health Centre for urgent medical needs of my family. I am quite happy with the services provided at this health centre and even when we visit during lunch break we have a doctor or nurse to serve us.
“So we thank the medical staff here for their support towards patient care,” Mrs Qima said.
Expressing similar sentiments, Vaijayanti Mala of Valelevu Hart Home said she was also happy with the services provided at the Valelevu Health Centre that currently has nine medical officers and three nurses, two locum doctors.
“With the presence of more doctors now, patients don’t have to wait for long. I am happy with the improved services we receive from the health staff at the Valelevu Health Centre,” Mrs Mala said.