Love And Sharing In Business
For $5 you get a pack of fish and chips. When the price of potato is high, we use cassava.
To many, business is about making profit and attracting customers.
While this is true for those who run any type of business, Lo’s Takeaway defines their business slightly different.
Lo’s Takeaway manager William Joshaia said the family-owned business believed it was better to give than to receive.
Lo’s Takeaway is located at Port Mua-i-walu, Walu Bay in Suva.
Mr Joshaia said they started their business with 2kg potatoes and less than a tonne of fish.
“But now we buy 15kg of potatoes or root crops with a tonne of fish from the fishing vessels,” said Mr Joshaia.
And they have customers coming from places along the Suva-Nausori corridor and all over Fiji to taste their food.
“Many businesses are centred on making money but at Lo’s, both sides are equal,” Mr Joshaia said.
“Most of the customers are not satisfied with the meals they often buy and so that is why we give a lot in our pack.
“It is about love and making the customers happy.”
The three-year old takeaway is one of the chain of eateries at the Suva wharf where people from around the country would stop by to grab a pack of their fish and chips at anytime of the day.
Although the eatery has only one menu, Mr Joshaia said the demand was high especially since most of their customers were workers.
He said despite the small profit earned, their main goal was to make their customers by serving a meal that was worth every dollar they spent.
“For $5, you get a pack of fish and chips. When the price of potato is high, we use cassava and when there is no fish available, we sell sausages,” he said.
He said they did not have plans for another shop, but would continue to provide their customers with food that would satisfy them.