Be innovative for a quality service. This was the message relayed to all staff of the Tanoa Hotel Group during the Tanoa Innovators Convention 2014, yesterday.

The convention that was held at the Tanoa International Hotel in Nadi also celebrating their 7th consecutive year.

Chief Guest and Minister of Health and Medical Services, Jone Usamate urged all participants to learn to develop themselves.

“If you want productivity the thing you have to develop is yourself, everyone here can move mountains and that is the most amazing thing,” Mr Usamate said.

Mr Usamate was previously the  Minister for Labour, Industrial Relations and Employment.

Before that he was the head of the Training and Productivity Centre at the Fiji National University.

“But we need to develop ourselves in ways where we can also improve our services,” he said.

He said that if people do not learn to innovate than the production would die out.

He further added that there was a need for world class organisations in the country.

“We need to make quiet revolution towards quality so that we can have world class organisation.

“A revolution that the group is currently doing to move away quietly in focus more successful things.”

Also known as the ‘Golden Globes before the Oscars’, the event is used as a platform to the National Convention on Quality which is hosted by the National Training and Productive Centre.

Staff participants came in various coloured suit presenting their presentations on achievements and improvements with their innovative ideas where they were judged accordingly.

Tanoa Innovators is based on the global quality circles framework that advocates minimization of wastage, reduction of operational costs and process improvement.

Reddy Group director, Kalpana Reddy stressed the event was about  the people who are the key drivers of their business.

“It promotes employee engagement, team work, empowerment, ownership, belongingness, development and recognition, creativity and most importantly the ability to make a difference as a result of their contribution,” she said.

Ms Reddy thanked the staff and management team for their tireless efforts to the convention.

“Thank you to the six Tanoa Innovators Teams for your commitment throughout the year.

“We appreciate that, it is not an easy task to wait this length of time to share your initiatives,” she said.

Feedback:  varanisese.nasilasila@fijisun.com.fj