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Child Helpline Plans Signed

A new child helpline will soon help children to report their concerns in order to prevent abuse and protect themselves from further harm. Medical Services Pacific’s executive director Jennifer Poole
14 Dec 2014 15:00
Child Helpline Plans Signed

A new child helpline will soon help children to report their concerns in order to prevent abuse and protect themselves from further harm.

Medical Services Pacific’s executive director Jennifer Poole says callers will soon be able to use the short code toll free phone number, 1325.

This was after the Ministry of Women, Children and Poverty Alleviation signed two memoranda of agreements.

The first was with Medical Services Pacific to officially engage them as the selected non- government organisation to run the child helpline.

The second was with the three telecommunications companies: Digicel Fiji Limited, Telecom Fiji Limited and Vodafone Fiji Limited.

 

Medical Services Pacific

Ms Poole said child abuse and neglect could happen to any child in any family and it could have lasting and damaging effects.

“This child helpline will make an easy access for children to report abuse in a confidential and safe manner.”

 

Digicel Fiji

Digicel Fiji’s head of information and communications technology, Craig Smith, said children often did not have the means to cover the costs of calling, even when they needed help.

This helpline, he said, would enable children to get the help they needed free of charge. “No child should ever be denied access to help and support because he or she cannot afford it,” Mr Smith said.

 

Vodafone Fiji

Vodafone Fiji’s chief financial officer, Divik Deo, said children were innocent and vulnerable and many people exploited their innocence to their advantage.

“This free helpline is to ensure every call made by a child is answered thereby safeguarding their right to be heard,” Mr Deo said.

 

Telecom Fiji Limited

Telecom Fiji Limited’s chief executive officer, Mothilal De Silva, said some children did not have anyone to turn to in times of distress and picking up the phone was the only option they had.

“Children will be able to use technology which will enable them to reach out and protect themselves when they need care and support.”

Feedback: zafiya.shamim@fijisun.com.fj

 




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