SUNBIZ

Chinese Speaking Associates Join Starwood Fiji

Within its Fiji portfolio, Starwood Fiji consists of the newly-opened Sheraton Resort & Spa, Tokoriki Island, Sheraton Fiji Resort, Sheraton Denarau Villas and The Westin Denarau Island Resort & Spa.
28 Jan 2015 11:08
Chinese Speaking Associates Join Starwood Fiji
Jacky Yeung

Within its Fiji portfolio, Starwood Fiji consists of the newly-opened Sheraton Resort & Spa, Tokoriki Island, Sheraton Fiji Resort, Sheraton Denarau Villas and The Westin Denarau Island Resort & Spa.

With Chinese market being one of the fastest growing in bound tourism market and the recent State visit of Chinese President Xi Jingping, Sheraton and Westin Resort Fiji have implemented a number of initiatives to best embrace their Chinese guests.

Director of Sales & Marketing, Paul Yui, said: “Emerging markets remain a main focus for us. We want to ensure our guests are at ease knowing we are able to communicate with them.

“We hope our guests will then be able to enjoy more of our beautiful country and not miss out on anything that we have on offer by not being able to understand anyone.”

A total of four Chinese Guest Service Relations will be on its four properties during the much celebrated Chinese New Year in February.

Lin Zhou (Catherine) is already on board at The Westin Denarau Island Resort & Spa this week and the rest to begin in February.

 

Chinese chef

Mr Yui also announced they we will be acquiring the services of a Chinese chef from one of their Starwood properties in Hong Kong.

“He will be here for six weeks commencing early February,” he said.

Yeung Kim Ming Jacky has been with Le Méridien Cyberport for 10 years and is the Restaurant Chef.

He will spend majority of his time at the new Sheraton Resort & Spa, Tokoriki Island.

“During his visit, he will be training our local chefs on authentic Chinese dishes and how they are prepared,” Mr Yui said.

“We hope our chefs will take away with them a different perspective of how the Chinese prepare their meals.”

With the added resources, Sheraton & Westin Resorts Fiji hopes to build on its solid foundation of its already established brands. This is to give a better experience to its guest plus a service culture dedicated to providing guests with enriching experiences that builds loyalty.

 

 

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