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Sofitel Fiji: Why Pleased With Nomination

Sofitel Fiji: Why Pleased With Nomination
The Sofitel Fiji Resort and Spa staff member, Eddie Tuicumu, who has been nominated as a finalist in the 2014 AON Fiji Excellence in Tourism Awards.
February 10
09:17 2015

Denarau Island-based Sofitel Fiji Resort & Spa has been nominated as finalists for the 2014 AON Fiji Excellence in Tourism Awards.

The resort is finalist in the Fine Dining Restaurant category provided by V Restaurant as well as one of its staff members, Eddie Tuicumu, is a finalist in the Frontliner of the Year category.

Resort general manager, Alan Burrows, said: “It is great recognition of the hotel within the Fijian tourism industry.

“We are particularly pleased to be a finalist in the Frontliner of the Year as it is our team members who are the main ingredient in our guest’s enjoyment of their stay.”

Mr Burrows believes their nomination is based on the great guest service that the frontliner, Eddie, displays and the consistent high quality that the fine dining restaurant V provides.

Sofitel Fiji Resort and Spa has previously won awards for their resort’s restaurant, Salt Restaurant.

Mr Burrows said: “The win was a fantastic acknowledgement of the team’s effort in providing a memorable guest experience. It was a source of great pride to the team which still permeates today.”

Sofitel Fiji Resort and Spa believes the recognition of the team members is most important to the resort.

“The acknowledgement from sources outside of the hotel validates the directions and goals that we are working to achieve each day.”

Another good year

Meanwhile, the resort continues to experience improvement in trading conditions against the past year.

Mr Burrows said they feel this trend will continue through this year. Ideally located in one of the most popular tourism locations in Fiji, Sofitel Fiji is experiencing the boost and growth of this industry over the years.

Mr Burrows feels the stronger currencies of our major tourism markets make Fiji a cheaper alternative allowing the resorts in Fiji to take full advantage.

“I see the strength of the US dollar making Hawaii and mainland USA more expensive and hence Fiji becoming better value,” he said.

However, Mr Burrows said he does think there is a need to look into expanding the experiences tourists coming here are offered to offer a more complete holiday destination.

To this end, this year Sofitel Fiji will be looking to improve their current products for guests.




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