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Wesram Finance Brings Mobile Shortcode Dialling

Wesram Finance has enhanced its customer service delivery with the launch of customer mobile subscription channel and unique mobile shortcode dialling. Established in Fiji about seven years ago, Wesram Finance
20 Jul 2015 10:32
Wesram Finance Brings Mobile Shortcode Dialling
Wesram Finance manager Ashwini Singh (middle) with Edwin Richard (right) of NewNet Limited and Police Officer Shalend Sharma at a recent customer draw.

Wesram Finance has enhanced its customer service delivery with the launch of customer mobile subscription channel and unique mobile shortcode dialling.

Established in Fiji about seven years ago, Wesram Finance specialises in providing fast unsecured personal loans to the general public in Fiji.

Vodafone and Inkk customers now simply dial 5184/5185/5186 to get in touch with Wesram Finance to check their balances, interest rates or eligibilities.

Plus if they subscribe to the Wesram subscription channel, they receive alerts on the company’s loyalty programme, product changes and any other information that is relevant to them.

Wesram Finance manager, Ashwini Singh, said: “We are delighted to be able to enhance our customer service with these mobile communication services.

“Our customers demand fast and reliable service, and our team here at Wesram work very hard to deliver for them.

“We just completed a few promotions where our customers were able to win themselves smartphones as part of our loyalty programme.”

The launch of Wesram’s customer mobile services comes from an innovative culture that ensures customers receive the best service.

With the new mobile services, Wesram’s customers are able to access information from them at a faster pace and at mobile to mobile rates.

Ms Singh thanked NewNet Limited for devising their mobile communication strategy and Vodafone for assisting them with the enhancement for their customer service delivery.

Ms Singh said the next step for them was to allow customers to check their balances on their mobiles.

 

About Wesram Finance

Wesram operates at 8 Ellery Street, Narseys Building in Suva.

It currently has a customer base of more than 9000.

Wesram’s key customer segment is civil servants, while they serve private company employees and other parties willing to take advantage of their unsecured personal loans.

Feedback:  rachnal@fijisun.com.fj

 



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