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Faiz Khan: Question Why, When Bringing About Change

When bringing about change, it’s important to ask the question why – why are things being done in a particular way? This was the advice from Faiz Khan, the man
21 Aug 2015 08:18
Faiz Khan: Question Why, When Bringing About Change
From left: Minister for Finance and acting Prime Minister, Aiyaz-Sayed-Khaiyum, Faiz Khan, and Phil Richards during the panel discussion at the CPA Australia-Fiji Branch Congress at Sheraton Fiji Resort on Denarau Island yesterday. Photo: Waisea Nasokia

When bringing about change, it’s important to ask the question why – why are things being done in a particular way?

This was the advice from Faiz Khan, the man who has successfully led the turnaround and significant improvement of a number of state-owned enterprises.

Mr Khan was speaking on day one of the 2015 CPA Australia-Fiji Branch Congress at the Sheraton Fiji Resort on Denarau Island.

He said just because things have been done in a particular way for 20 or 30 years, it does not mean these questions should not be asked.

“Start asking those questions, then you will be able to refresh the relationships,” he said.

Mr Khan is the executive chairman of Airports Fiji Limited and Pine Group of Companies. He is also the chairman of Fiji Hardwood Limited.

He has been charged with restructuring their revenue and cost structures and creating long-term directions, particularly through planned capital upgrades and improvements to service.

“One of the fundamental issues here, is we always talk about the inefficiencies of the past two or three decades,” he said.

“If we talk about these inefficiencies of, then we say – let’s benchmark ourselves against the performance of the five years that has gone by – what does it tell you?

“We are benchmarking ourselves against the period of inefficiencies. How is it then that we will be able to bring about change? This is a real mindset issue.”

Mr Khan has urged leaders and professions to move away from that mindset.

Within the state-owned enterprises he is heading, Mr Khan said they started relooking at all their relationships.

“There are a number of relationships with our key stakeholders, our employees are key stakeholders, landowners for Fiji Pine are key stakeholders,” he said.

“In order to bring about change, we needed to understand what were the dynamics not only of our business, but we needed to understand the dynamics of the stakeholder.”

And surely this strategy has worked out as has been shown by the financial performance of our state-owned enterprises.

Feedback: rachael.nath@fijisun.com.fj

 

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