SUNBIZ

Fiji Airways Enables Online Check-In

Fiji Airways customers will now have the option to check-in online on all international flights operated as prime destination for the airline. Outbound flights include from Nadi to US, New
01 Sep 2015 10:10
Fiji Airways Enables Online Check-In
Fiji Airways staff member Siliai Rabuku tests the new Online Check-in feature on the airline’s website. Photo: Fiji Airways

Fiji Airways customers will now have the option to check-in online on all international flights operated as prime destination for the airline.

Outbound flights include from Nadi to US, New Zealand, Australia, Hong Kong and Pacific Islands. Inbound flights include to Nadi from US, New Zealand, Australia and Hong Kong.

This new service enables customers to conveniently check-in at www.fijiairways.com using a simple user-friendly interface.

Online check-in opens 24 hours before and closes 4 hours prior to departure.

Fiji Airways acting chief executive, David Bowden, said: “We recognise our customers’ needs for seamless and convenient travel options and are undertaking various steps to enhance their experience.

“The online check-in service will offer customers the flexibility and comfort of checking-in from their home or office, saving them time and enabling them to avoid airport queues.”

After completing online check-in, customers can print out a boarding pass and then only need to present themselves at the Express Bag Drop Counter to drop their checked-in luggage.

The Bag Drop Counter will have service staff available to assist.

Customers checking-in online and travelling with cabin baggage will be able to have the weight and dimensions of their bag verified at the Express Bag Drop counter prior to clearing security and immigration.

Groups travelling together can also check-in through this online feature.

 

Extra legroom

Meanwhile, in another service enhancement, Fiji Airways customers are now also able to purchase seats with extra legroom on selected international flights at the airport.

This allows them to guarantee a coveted exit row or bulkhead seat, which will cost FJ$59 on short and medium haul flights and FJ$99 for long haul flights.

Customers who have already checked-in online and would like to purchase an economy seat with extra legroom can do so at the Service Desk Counter.

Extra legroom available on short and medium haul flights from Nadi, Suva, Auckland, Melbourne, Sydney, and Brisbane.

Extra legroom is available on long haul flights are to/from Hong Kong, and Los Angeles.

Feedback: rachnal@fijisun.com.fj

 

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