NATION

200 Complaints In 48 Hours: LTA

The Land Transport Authority has recorded 200 complaints within 48-hours of launching its free complaints texting platform number, 582. LTA chief executive officer Naisa Tuinaceva said this showed the public
04 Sep 2015 10:05
200 Complaints In 48 Hours: LTA

The Land Transport Authority has recorded 200 complaints within 48-hours of launching its free complaints texting platform number, 582.

LTA chief executive officer Naisa Tuinaceva said this showed the public interest in exposing and removing reckless drivers from our roads.

“Complaints received are logged and acknowledged and complainants are informed on the appropriate actions that will be taken and the response time frame. We will inform the complainants what action has been taken before closing the file,” he said.

The authority hopes to enhance and improve its service delivery through proactive approaches to provide awareness on road fatalities.

“Allowing people to report on speeding drivers and other traffic offences is actually reminding them that there are road-conscious people. In the long-run, we are breeding some good behaviour drivers and responsible motorists,’’ Mr Tuinaceva said.

“On Tuesday, 179 texts were received and by yesterday (Wednesday) afternoon, more than 200 complaints had been received through the platform.

“LTA on the other hand will take drastic action against the violators. There will be three levels of actions taken; those that will be counselled, those that will be served with a written warning and those that will be issued with a Traffic Infringement Notice or [TIN] depending on the nature of the offence. There are cases that will also warrant the suspension of driving license.”

LTA is also urging the public to text basic information such as vehicle registration number, time and where the offences were committed.

Feedback:  aqela.susu@fijisun.com.fj

 



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