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FEA’s Quality Circles Participation Gets Stronger

FEA’s Quality Circles Participation Gets Stronger
The 10 Quality Circles teams with Fiji Electricity Authority chief executive, Hasmukh Patel, at the Holiday Inn Suva yesterday for FEA’s In-house Quality Circles Convention. Photo: Stella Moresio
September 26
10:59 2015

Fiji Electricity Authority’s in-house Quality Circles Convention journey that commenced in 2012 with only two Quality Circle Teams, has increased to 44 teams this year. This was with a total participation of 60.42 per cent of employees which equates to approximately 435 employees.

Out of the 44 Quality Circles teams from all three regions, 10 teams came out victors in the elimination rounds and made it to the final event yesterday.


Project applications

FEA chief executive, Hasmukh Patel, said the application of the programme was not only to look for process improvement via Quality Circles but to have projects relating to revenue generation.

“The management at FEA has continued to invest in its people development initiatives despite the current financial challenges faced by the organisation,” he said.

“This is in order to be at the leading edge of providing exceptional and quality customer service thus we have sustained on a theme ‘Partnering with you innovatively to achieve excellence’.

“The passion to be part of innovation at FEA has no doubt shown an increase in the number of Quality Circle projects that has boomed throughout all FEA locations within the country.

“The FEA Quality Circle mission is to inspire the next generation and create a passion for innovation and ultimately creating value to make a difference everywhere we engage.

“Quality Circle has boosted the morale and team spirit through a participative partnership of the employees and the competition is keener, the challenge is tougher, and that is why innovation is more important than ever.”

Mr Patel said with this investment, they’re planting the seeds of progress for their organisation and the country.

“Innovation is itself the key to meeting some of the greatest challenges facing the businesses across the world,” he said.

“Innovation is the key to global competitiveness, new and better ways of exceptional customer services, a sustainable organisation and the attainment of our vision and mission.

“Therefore we need to create that momentum for change throughout the organisation by embedding an innovative-centric culture.”



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