Business is from where revenue is generated. And when we execute business transactions it is essential that we understand the role of our Customers.

They are the ones who catalyze the success or failure of your business. Imagine you as a producer of ICE-CREAM. 

Despite you making the best ice-cream, if you aren’t able to attract your customers to visit your parlor and buy some of it, then how will you be able to generate the required Profits or even the basic cost- saving revenue.

Remember we must that customers are the ones who, in present times influence the success of your business as they have so much more of a choice, the voice and the urge to rejoice through the variety of options from you and your various competitors.

Mayur Kalbag is a Leadership Coach, Corporate Trainer & Author. He mainly focusses upon Training and Human Resource Development through ‘Specifically Designed Seminars and Conferences. He can be contacted via email: mayurkalbag@hotmail.com