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Adopt Quality Service Ministry Told

  The Minister of Women, Children and Poverty Alleviation Rosy Akbar has challenged her ministry to adopt a quality service driven culture to the people of Fiji. Ms Akbar made
17 Jan 2016 10:30
Adopt Quality Service Ministry Told
Rosy Akbar

 

The Minister of Women, Children and Poverty Alleviation Rosy Akbar has challenged her ministry to adopt a quality service driven culture to the people of Fiji.

Ms Akbar made this comments when she  launched their Annual Corporate Plan (ACP) for this year at the Returned Services League (RSL) Hotel in Lautoka last Saturday.

“The Annual Corporate Plan 2016 will be a success if you all do your work with diligence, professionalism and compassion for those we serve.

“The ACP is our printed promise to our people, a promise we will account for,” she said.

She reiterated the importance of customer- friendly approach when building one’s clientele.

“We look for people who have the heart to serve and who will go miles to deliver services to deserving members of our nation.

“Fiji counts on us to deliver what the leaders have promised and our responsibility is to serve all the people of this nation.”

She said having the initiative to work with children and the disadvantaged of the community was a crucial task.

“I have been at the helm of the ministry for about 16 months and I must say my journey has not only been interesting but also very fruitful,” she said.

“The achievement of the 2016 ACP will depend on how you deliver the outputs in respective business plans and individual work plans.”

She also acknowledged the challenges of 2015 and welcomed the task of taking on 2016 with her ministry.

“I am also pleased that the 2016 Annual Corporate Plan has been finalised and it now sets work in motion for each one of us,” she said.

“I am proud to say that each of you have done well and may you continue to do so or maybe even lift your standards to another level in the next 11 months and beyond.”

It was a double celebration for the ministry, as they had their Service Excellence Awards and Workforce Initiative for Productivity (Healthy Living) presentations as well.

Edited by Paula Tuvuki

Feedback:  saloteq@fijisun.com.fj



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