NATION

Ministry Investigates Health Centre After Complaint From Concerned Dad

  The Ministry of Health and Medical Services will be looking into a complaint they had received from a concerned citizen about the Nausori Health Centre on Tuesday. Jasvindar Singh
07 Apr 2017 11:00
Ministry Investigates Health Centre  After Complaint From Concerned Dad

 

The Ministry of Health and Medical Services will be looking into a complaint they had received from a concerned citizen about the Nausori Health Centre on Tuesday.

Jasvindar Singh had raised concerns regarding his daughter’s treatment at the Nausori Health Centre on April 3, 2017.

A statement from the ministry said they were currently looking into the matter and would contact Mr Singh when their investigations were complete. They have further said that if, as a result of those investigations, they identify the need to make any changes to their services, they would do so.

Mr Singh in his letter to the Ministry of Health said: “My five-year-old daughter Vrishtee Jaspreet Singh complained of an earache.

“I saw my daughter struggling, emotional and crying out loud due to the sharp and severe ear pain so around 11pm I took her to the Nausori Health Centre.

“The poor general practitioner used her mobile phone (Samsung touch screen phone) to view my daughters’ internal ear and I was shocked and very much amazed to see that doctors do not have proper equipment that is – an otoscope to observe the inner ear.

“The general practitioner prescribed tetracycline ear drops and informed me that at this hour, it is not available at the Nausori Health Centre so my daughter was given Elixir mixture and we came back home at midnight.”

Mr Singh further said that at 7am the next day he took the prescription to the Nakasi Health Centre as his daughters’ earache and health condition had worsened. He said at the centre, the doctor told him that tetracycline was an eye ointment and not an eardrop.

However the Ministry of Health has confirmed tetracycline is appropriate to use as both eye and ear drops. Edited by Jonathan Bryce

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