Becoming The Best Trainer ‘Trainer-Skills’ (Part Three)

In this third part of the series on ‘Becoming the Best Trainer’ I would like to highlight a few more and extremely significant aspects that a trainer from the corporate
08 Jul 2017 10:00
Becoming The Best Trainer ‘Trainer-Skills’ (Part Three)

In this third part of the series on ‘Becoming the Best Trainer’ I would like to highlight a few more and extremely significant aspects that a trainer from the corporate world can and must try and develop in order to become exceedingly impacting and successful in his or her training sessions!


Become ‘SPONTANEOUS’ and not ‘RIGID’

Trainers must be open to ‘change’ and by that I mean that if the situation demands that they need to make modifications and changes not just in the ‘content’ that the trainer may have created in advance for the session but he may have to even bring changes in the way he delivers the training session.

I am of the firm belief that the trainer must develop the attitude of ‘Flexibility’ and he must at times ‘PRIORITISE’ his content of training at the time of the training session itself.

I wish to highlight the importance of being Open to change and the attitude of ‘flexibility’ with an example.

I remember the time when I had created and prepared the content for the topic on Negotiating Skills and this was for an organisation in Nadi.

I had planned to mainly focus upon the role of Attitude while conducting the process of negotiation but when I actually began observing as well as understanding each and every participant I realized that almost 80 percent of these participants needed more input on Assertive communication and not on Attitude.

I understood that I had to concentrate more on topics related to Body language as well as Verbal Communication skills.

It was at that point in time that I decided to prioritise my training on linking the role of communication and presentation skills with the way one would negotiate with an external as well as an internal customer.

What I am basically trying to convey through this is that the trainer must be open to making subtle as well as explicit changes in his content if he feels the need for it.

It is this flexibility that will enhance the effectiveness of his training skills and training impact.


Make use of Power-point Slides but effectively

Power-point slides are part of the visual tools and they have a relevant role to play in displaying pertinent information and knowledge and must be done especially in the form of structured data; graphs, symbols and diagrams as well as numerical figures.

Having said this, slides have been ‘over-used’ by trainers across the world.

Unfortunately many trainers have a tendency to teach about their subject almost solely through a continuous barrage bulky power-point slides and it is this habit of showing all the content through slides that a trainer must try his best to avoid doing.

This huge traffic jam of slides can literally put strain on the eyes of the participants, make them lose their concentration and may even make the participants feel almost dispassionate about the training.

Having said this, I still will persist that trainers can and may make use of the power-point slides to show more of numerical figures, pictures, diagrams and even graphical representations along with critical and important subject matter or content in the form of structured points.

Finally I can only say that the trainer who wants to create an excellent impact in the training must avoid over-dependency on the Power-point slides.


Use Games and other Interactive techniques

The need for the today’s trainers is to take the risk and become more creative in the way he creates more interesting and inspiring interaction and through which he is able to share his content and subject matter with his participants.

Today’s participants are those who have more things to get distracted by such as mobile phones, laptops etc. and hence if the training is found to be boring then it makes them change their focus away from the training and towards social networking and such kind of irrelevant activities.

The best way to capture and subsequently sustain the attentiveness of the participants is by making the training session extremely interactive and this can be done through specific Management Games and Exercises.

The session becomes not just ‘lively and energetic’ but also extremely ‘effective’ in terms of the way the participant is able to extract most of the learning from the trainer.


Feedback & Observation

Participants of today not only look forward to learning new things that would help them increase their productivity but they also look forward to the Trainer’s Feedback and Observation and therefore it is vital that the trainer strengthens his skills of ‘OBSERVATION’ and also learns the ART of Giving FEEDBACK’.

This what I have shared with you about making observations and then giving feedback is something that can be done at two levels.

One level is where the feedback is given to the participants while the training is going on and the second level is where the feedback about the participants is given after the training through email or through verbal communication.

As a Trainer I have been making observations and giving feedback at both levels depending upon the requirements of my clients.

The art of observing and giving feedback is not easy and requires practice and the right attitude to understand the participant.

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