SUNBIZ

WAF completes business forums around the country

the Water Authority of Fiji (WAF) has successfully completed four ‘Business Customer Forums’ around the country. The first-ever forum was held at the Albert Park Pavilion Conference Room in Suva
03 Dec 2017 11:00
WAF completes business forums around the country

the Water Authority of Fiji (WAF) has successfully completed four ‘Business Customer Forums’ around the country.

The first-ever forum was held at the Albert Park Pavilion Conference Room in Suva on 26th July this year, while three others were held this week in Lautoka, Ba and Labasa.

WAF chief executive officer, Mr Opetaia Ravai, thanked the participants for accepting the invitation and attending the forums.

“I would like to thank our customers for taking the time to hear the latest updates on WAF’s services to the people of Fiji.

“We, at the Authority, appreciate the many Fijians that attended our forums,” said Mr Ravai.

Mr Ravai said the main aim of such forums was to foster trust, value and understanding with WAF’s customers.

The four events provided the opportunity for discussions with WAF’s commercial, residential and domestic customers, as well as institutions.

Addressing the forum in Labasa yesterday (30/11), WAF general manager Customer Services, Mr Sekove Uluinayau said, “It is good that we have a forum like this to talk to you and present our challenges and our successes, and to hear directly from you, because you are the most important stakeholder in any business.”

Customers in Labasa were informed about master plans in place, integrated meter management, liquid trade waste, as well as the ways to apply for myBill Info Card and the Rain Water Harvesting/ Free Water Tank Schemes.

Mr Ravai said that plans are in place to conduct the forums annually.

“Hosting the Business Customer Forum on an annual basis is a great opportunity to meet with our customer, and this is also an opportunity for WAF to improve its services based on the feedback from our customers,” said Mr Ravai.

 

Feedback:  monica.aguilar@fijisun.com.fj




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