Resort Reps Trained on Pure Fiji Spa Products

A two-day training course for representatives from different Fijian resorts and their Australia and New Zealand counterparts, on using Pure Fiji products in spa treatments, concluded yesterday.
Twenty-three resort spa managers and trainers attended the training course. These included representatives from the Grand Pacific Hotel, the InterContinental Fiji Golf Resort and Spa, Mana Island Resort and Spa Fiji, the Outrigger on the Lagoon resort and other resorts.
The point of the course was to share knowledge on spa rituals.
The new coconut lime blossom products were used in training on day one. On day two, they were set to focus on their facial training for all of the resorts.
Pure Fiji’s vice-president of sales and international trainer Anna Theofanous conducted the training.
“I’ve been working with the brand for 12 years and I distribute the products in United Kingdom and oversee the United States as well. I write a lot about treatment protocols.”
She said she comes to Fiji each year to train the staff and visit resorts.
Speaking about how she sees the beauty industry in Fiji, she said: “I feel like its come a long way and its really evolving as an industry.
“I feel like in the beginning, you know it was all about massage and people getting nice massages; now therapists want to get educated, they want to learn more.
“They are more aware of different products and what they do to the skin.
“We are really grateful that Pure Fiji is really at the forefront as being a local product.”
In her training course, she said they were basically learning about Pure Fiji products, the ingredients in depth, what each ingredient does for the skin and how the product changes the way a person’s skin looks and feels.
“We are also teaching them how to sell more in their retail areas in the resorts, how to enhance their guest experience within the spa and also the resort,” she said.
“Its just always a pleasure coming here. The people are amazing, the willingness to learn and be educated is amazing.
“We are always happy to see repeat faces, but also new faces every year as well.”
Pure Fiji factory is currently undergoing major refurbishments. This is to ensure it keeps up to par with international standards
Feedback: jonathanb@fijisun.com.fj