ANZ Backs Awards To Celebrate Fijian Tourism

Three categories in the Fiji Excellence in Tourism Awards (FETA) from the last season have been reviewed and renamed. This has resulted in a marked increase in entries across the
16 Aug 2018 14:17
ANZ Backs Awards To Celebrate Fijian Tourism
From left: Vice Chair Fiji Excellence in Tourism Awards (FETA) board of trustees and chair for the awards organising committee Olivia Mavoa, ANZ Fiji country head Saud Minam and Fiji Hotel and Tourism Association president and FETA Trustee Dixon Seeto at the launch of the awards in Suva on August 15, 2018. Photo: Maraia Vula

Three categories in the Fiji Excellence in Tourism Awards (FETA) from the last season have been reviewed and renamed.

This has resulted in a marked increase in entries across the board and industry operators being more aware of the inclusivity of the awards.

Meanwhile ANZ yesterday launched this year’s Fiji Excellence in Tourism Awards, recognising the immense contribution of the tourism industry in Fiji.

The awards this year will have 13 categories.

ANZ FETA promotes excellence by bringing together industry members to recognise and celebrate achievements within the tourism sector.

ANZ Fiji Country Head Saud Minam said: “We’re committed to supporting tourism in Fiji and we’re pleased to once again present the ANZ Fiji Excellence in Tourism Awards (FETA), celebrating excellence in the local tourism sector.

“Our recent Fiji Economic Outlook report showed the strength of the tourism sector has a multiplier effect on growth across the economy.

“A number of key industries, including wholesale and retail trade, transport and accommodation and food services, depend on inbound tourists.

“As tourism demand and revenue grows, facilities will improve and capacity will need to increase to cater for demand.

“There’s already a healthy pipeline of tourism-related projects due for roll out or completion over the next two years.”

Awards Chairman Bill Whiting said: “This season we want to encourage and recognise hotels and tourism operators who are lifting the customer service standards by providing on-going training for staff and transforming their service standards.

“Our competitive advantage against other tourism destinations is our people and ANZ FETA wants to encourage the tourism industry to continue to lift the bar of service excellence.

“Fiji remains the destination of choice through our renowned hospitality.

“How we continue to provide this excellent service is the challenge.”

Three revised categories

FETA Trustee Dixon Seeto said: “The three categories were Category Six is now the Specialised Tourism Services and Support to Industry.

“Category eight is now the Culinary Services Category, previously called the Visitor Dining Experience.

“Category Nine Destination Marketing criteria has been reviewed to align to the concepts of marketing.”

Mr Seeto said following on from the success of 2017 FETA event, the board of Trustees and the Organising Committee is working towards delivering another exciting season.

“The awards process went a step further last season with the introduction of the online system.”

He noted that it proved quite successful and that it would continue again this season with entry forms being available online from Monday, August 20.

The registration period will be from August 20 to September 21.

Submission of entries will be open from August 31 to October 19.

Tourism benefiting all is the theme this year.

The awards will be held on Saturday, February 16, 2019 at the Sofitel Resort and Spa in Denarau.


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