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Total Group Spends $2.12bn Annually On Research And Development: Rahman

  The Total Group worldwide spends around US$1 billion (FJ$2.12bn) annually on research and development. This was revealed by the managing director for Total Fiji, Kazi Rahman, during the launching
27 Sep 2018 10:00
Total Group Spends $2.12bn Annually On Research And Development: Rahman
From left: Total Fiji Managing director Kazi Rahman, Aurelien Delahaye – General Manager Logistics Asia Pacific Middle East, Supreme Fuel managing director Ritesh Patel, Vice President Retail & Logistics, Total Marketing & Services – Asia Pacific & Middle East, Paul Crane, Total Laucala Service Station manager Sherin Prasad and vice president Retail Total Fiji Epironi Tulele in Suva on September 26, 2018. Photo: Maraia Vula

 

The Total Group worldwide spends around US$1 billion (FJ$2.12bn) annually on research and development.

This was revealed by the managing director for Total Fiji, Kazi Rahman, during the launching of the StartUpper Challenge by Total and the celebration of Customer Week at the Tanoa Waterfront in Lautoka on Monday night.

He said Total Fiji benefitted through this by way of the launching of its Total Apps and the new line of lubricants.

Managing director Total Fiji, Kazi Rahman expressed the company’s gratitude to its customers.

“Total prides itself in being a customer friendly company,” he said.

Mr Rahman said Total provided its service in such a way that it provided a positive customer experience and loyalty.

He said Total was working on how customer service could be incorporated into the business.

He said Total had undertaken several initiatives and appointed a six member team.

“We hope the level of customer service would increase from the current level we have today.”

The new Total app would see customers could get information on service stations and promotions.

Mr Rahman expressed the company’s gratitude to its customers.

Total has a worldwide network of 16,000 multi-energy service stations and hubs worldwide. The company employs more than 200,000 people under the colors of TOTAL in 130 countries.

Total App

A Total App has also been launched where customers could get information on service stations and promotions.

Meanwhile, vice president Retail Total Fiji Epironi Tulele said the company customers were still loyal to Total, not because the fuel was better but because of the relationship which was based on certain values.

“These values we hold very dear to us and this was mutual support, trust and honesty,” Mr Tulele said.

On the upcoming campaign on the StartUpper challenge by Total, Mr Tulele said this was a global challenge to support ideas and projects.

“This is a global challenge initiated by the Total Group and 58 countries round the world are participating in this project,” he said.

“In the Asia/Pacific Region, 11 countries are participating.”

Mr Tulele said the first of this kind of project was launched in South Africa in 2015 where 34 countries took part with 11,000 participants.

The StartUpper Challenge is spread across 18 different fields of activity with Food, New Techs and Health among the most innovative sectors.

Renewable energy and waste management are also high on the list of innovations.

Meanwhile, Vice President Retail & Logistics, Total Marketing & Services – Asia Pacific & Middle East Paul Crane and senior staff members of Total stepped out of their offices to serve customers at certain service stations like Luacala Service Station yesterday and the west division on the previous day.

It is part of their celebration for Total customer week.

Feedback: charles.chambers@fijisun.com.fj

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