Editorial:

Fiji Airways managing director and chief executive officers Andre Viljoen, his management team and all employees deserve hearty congratulations today.

They should hold their heads high after Fiji Airways was awarded the coveted Skytrax 4-Star rating at the 2019 Skytrax World Airline Awards in Paris.

This is a significant achievement and one that we should all be proud of.

The national airline now joins a select group of elite airlines in this prestigious category. In addition, Fiji Airways jumped from fourth to first place in the “Best Airline Staff in Australia Pacific. It underscored the airline’s continued commitment to world class service and customer experience.

To beat Air New Zealand and Virgin Australia for the top award is no mean feat. According to reports from the event the Skytrax World Airline Awards are one of the most sought after quality accolades for airlines. Skytrax benchmarks traveller opinion and carries out quality evaluations around a number of key categories and principles for airlines around the world. Skytrax Ratings are recognised as a global benchmark for airlines.

A 4-Star Rating is a mark of dis­tinction that recognises excellent standards, showcasing an airline’s unwavering commitment to pro­vide high-quality product and ser­vice values both onboard and on the ground.

Now Fiji Airways is in  the same league as Emirates, British Airways, Etihad, Air New Zealand and Qan­tas as a 4-Star airline. The success is the culmination of four years of hard work and commitment to deliver excellent customer service in the air and on the ground.

The massive investment has paid off.

Feedback:  nemani.delaibatiki@fijisun.com.fj