NATION

Company: We’ll Reinstate Airline Tickets And Refund The Victims

The company that has been caught in a recent web of alleged ticketing and visa scam says they intend to refund the money or reinstate the tickets paid for by the victims.
06 Nov 2019 12:26
Company: We’ll Reinstate Airline Tickets And Refund The Victims
The group of individuals waiting outside the Go Local Holidays Office in Martintar, Nadi, for a response on their visas and purchased airline tickets. Photo: Nicolette Chambers

The company that has been caught in a recent web of alleged ticketing and visa scam says they intend to refund the money or reinstate the tickets paid for by the victims.

Go Local Holidays manager Aleem Mohammed said they were in the process of auditing and following this, some victims would have their tickets reinstated while some would be refunded, depending on their date of travel.

It is alleged that a number of Fijians were scammed of their tickets and visas earlier after paying cash and depositing money into the personal bank account of a former employee of Go Local Holidays.

Mr Mohammed said at least 50 individuals or less had lodged their complaints with the Police.

“We are trying to do an audit of how much money is missing and how much money has been deposited in the employee’s personal account and how many plane tickets have been issued, and the rest Police will handle that,” said Mr Mohammed.

“Some want a refund and some want their tickets to be reissued but the catch is the sale period is over. We need time to analyze everything between seven to 14 working days and then we will start refunding and most tickets that have been issued we will reinstate that.”

He said the company would focus on those departing the country in a few days or weeks from now while they would further look at those who were booked for travelling in December and January.

“There are quite a few people who have deposited money directly into her (former employee) personal account,” he said.

“She was handling all ticketing and she was telling the clients that it is her own company and they can deposit the money into her personal account at the same time when clients would come to the office she said the EFTPOS machine wasn’t working and they need to pay cash.”

Mr Mohammed said the company was taking into consideration the complaints of those affected.

An official comment could not be obtained from the Police on the issue.

Edited by Naisa Koroi

Feedback: nicolette.chambers@fijisun.com.fj



Fijisun Ad Space


Get updates from the Fiji Sun, handpicked and delivered to your inbox.


By entering your email address you're giving us permission to send you news and offers. You can opt-out at any time.


Tower Insurance
Advertise here
Covid 19 - SPC
Fiji Sun Instagram
Subscribe-to-Newspaper