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Westpac Fiji Unveils New Superbranch

The new branch, a first of its kind for Fiji, was built to the same standard as Westpac’s latest Australian branches, but customised to meet the needs of the Fijian market.
05 Mar 2020 11:53
Westpac Fiji Unveils New Superbranch
Australia’s High Commissioner to Fiji John Feakes (standing fifth from left) with Westpac Fiji staff after the opening of its new branch at Garden City, on March 4, 2020. Photo: Maraia Vula

Digitally-focused Westpac Fiji yesterday officially opened its new state of the art branch at Garden City.

The Westpac Fiji Superbranch was officially opened by Australia’s High Commissioner to Fiji John Feakes, Deputy Governor of the Reserve Bank of Fiji Esala Masitabua and Westpac Fiji chief executive Kip Hanna.

The new branch, a first of its kind for Fiji, was built to the same standard as Westpac’s latest Australian branches, but customised to meet the needs of the Fijian market.

“The new branch is built to deliver premium service and a digital experience, while being undoubtedly Fijian” said Mr Hanna.

“Garden City branch delivers on what our customers have told us they most want from their bank, which is Fijian warmth and hospitality, coupled with advanced self-serve and assisted digital banking options.”

Specialist bankers

The branch also offers access to specialist bankers when needed for more complex or confidential transactions and questions, he said.

“We are pleased to offer 24/7 Business Express Deposit machine and cash/coin change machines, which save companies a lot of time.

“The time they used to spend waiting to see a bank teller can now be spent working in, and working on, their business instead.”

Mr Hanna said accessibility was a priority.

“We chose this location because it has easy parking and access for those with limited mobility and provides excellent wheelchair access.”

Westpac customers now have two premium branches to choose from in Suva – each on either side of the city.

History

Westpac’s first branch in Fiji was the historic Thompson Street branch, where the bank has been located since 1901.

Westpac’s Thompson Street branch underwent a full renovation and was reopened as Westpac House in 2015.

Mr Feakes said the new branch responded to the increasing want and need to bank efficiently, in inspiring modern surrounds, with products and information matched to the Fiji market, and a strong focus on digital banking options.

Feedback: maraia.vula@fijisun.com.fj



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