COVID-19: Government Announces Relief Packages

Mr Sayed-Khaiyum said details of these would be released in Government’s Mini Budget on March 26.
21 Mar 2020 14:34
COVID-19: Government Announces Relief Packages
Attorney-General and Minister for Economy, Aiyaz Sayed-Khaiyum.

At a press conference yesterday, the Attorney-General and Minister for Economy, Aiyaz Sayed-Khaiyum, announced relief packages for various services in light of COVID-19 measures.

Mr Sayed-Khaiyum said details of these would be released in Government’s Mini Budget on March 26.

Here are some of the major outlines:

Government in talks with the Fiji National Provident Fund for relief packages for people affected;

Airports Fiji Limited to announce major changes in terms effect brought in by COVID-19;

Adhere to Government instructions especially for confined areas as Government hoping co-operation from people to fight against COVID-19;

Government is also in talks with Telecom Fiji, Energy Fiji Limited to look at relief packages;

Resorts and hotels are closing down. Some are taking this opportunity to renovate. Skeleton staff employed at many properties;

Digicel announces $50 worth of calls and SMS for customers from midnight last night effective until end of March, free reconnection for SKY and no data charge to visit any government websites;

Vodafone announces $20 monthly care plan for prepaid customers valid for three months to start on Monday available via subscription which allows 200 minutes of voice and 1000 SMS, no data charge for any government website visits, increase data package by 30 per cent for post pay customers, increase payment for post pay customers from 30 to 90 days, customers can make changes to business plan without extra costs.

V-CARE – A Vodafone COVID-19 Relief Package

During this unprecedented time as the world grapples with COVID-19, Fiji’s leading telecommunications and ICT provider, Vodafone Fiji has announced V-CARE – a multi-faceted relief package to assist its customers cope with this global pandemic

Vodafone Regional CEO, Mr Pradeep Lal, in a personal message to its customers announced various relief packages including free data, calls and SMS to individuals, bonus data for corporate customers and opportunity to scale down business’s mobile communication costs and additional credit period to pay their phone bills.

For Prepaid Customers

  • Vodafone to provide all its prepaid customers with a special V-Care plan free of charge. This bundle includes 2GB data, 200 mins of free calls and 1000 SMS. Customers can subscribe to this free V-Care plan once a month at any time for the next 3 months.
  • Vodafone Fiji will also zero-rate Government guided health sites online to support responses to COVID-19 and help in the distribution and dissemination of accurate Covid-19 related updates for the next 3 months.

For Business Customers

  • Vodafone will provide 30 per cent free additional data across the board on all postpaid broadband and mobile internet connections for the next 3 months.
  • Vodafone will extend the due date for payments of all monthly postpaid accounts from 30 to 90 days, allowing businesses more time to focus on other immediate needs of the business.
  • Vodafone will temporarily suspend excess to requirement mobile connections and services, as a result of slowdown in business operations for up to 3 months, without attracting any additional fees and charges.
  • Vodafone will waive the downgrade and disconnection fees and charges for the next 3 months.
  • Vodafone will put in place special arrangements for customers most affected in the SME, Tourism, Hospitality and Airline industries to work on a case by case basis to provide additional support.

Edited by Ranoba Baoa


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