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All Fiji Airways Flights To Singapore And Hong Kong Suspended

Fiji Airways has flexible options available for all impacted guests, which include free change of dates or holding the fare in credit for future use anywhere on the Fiji Airways network.
25 Mar 2020 15:35
All Fiji Airways Flights To Singapore And Hong Kong Suspended
The Fiji Airways A350-900 XWB aircraft, named ISLAND OF VITI LEVU at the Dubai Airshow on November 17, 2019.

In light of the newly introduced border restrictions by Singapore and Hong Kong, Fiji Airways will no longer operate any further Singapore and Hong Kong flights.

Fiji Airways will advise all its customers should the situation change.

This comes after the coronavirus (COVID-19) pandemic having an impact on businesses across the globe.

A Fiji Airways spokesperson said: “We realise that there will be some guests wanting to return to their respective countries, however, we are only able to mount recovery flights with the concurrence of the respective governments, based on operational feasibility.

“Passengers are urged to reach out to their respective embassies or High Commissions.”

Fiji Airways has flexible options available for all impacted guests, which include free change of dates or holding the fare in credit for future use anywhere on the Fiji Airways network.

It further added: “Please note that due to the unprecedented scale and nature of the current situation, there would be extended waiting or hold times on our Reservations number, therefore, we have made available self-help options for guests.
Fiji Airways explains staff plans

Fiji Airways has taken moderate steps in terms of leave without pay for its employees compared to those taken by other international airlines.

A Fiji Airways spokesperson was responding to the criticism by Fiji Trades Union Congress National Secretary Felix Anthony yesterday.

The Fiji Airways spokesperson said: “As discussed with and communicated to all staff and our three employee organisations, the four weeks Leave Without Pay is spread over a three-month period (April through June) and Fiji Airways has done everything possible to minimise the effects of this on its people.

“We understand that these are difficult times for our colleagues and everyone else in Fiji and around the world who are affected by the crisis.

“Airlines worldwide have an urgent need to cut costs and preserve cash while their planes are grounded and no one is flying.

“The Fiji Airways cost-cutting measures announced on Friday are moderate in comparison to those of many other airlines (including some of the world’s largest), which have included direct job losses and arbitrary cuts in salary.

“Profits from previous years have been shared with employees and ploughed back into the business.

“Substantial investments have been made in new aircraft and the Fiji Airways Aviation Academy, all of which have resulted in job creation for our people.

“To save as many jobs as possible in the long run, we must remain viable.

“Fiji Airways held many discussions and analysed multiple options, looking for the best possible solution that will ensure our people have jobs to return to at the end of this crisis.

“We remain mindful of the importance of Fiji Airways to Fijian tourism and the Fijian economy.

“The country needs its tourism industry to survive, and Fiji Airways is an integral part of this ecosystem.

“ Other airlines may come and go, but as the national airline, Fiji Airways is committed to serving Fiji and the Fijian people.

“We are heartened by the fact that the Fiji Airways family understands the need for us all to pull together to tide ourselves through this crisis for however long it persists.

Mr Anthony said that FTUC was concerned by the announcement made by Fiji Airways to send staff on leave without pay.

“Fiji Airways needs to be a more responsible employer and Government needs to ensure that all the claims about the airline doing so well was not all bluff,” Mr Anthony said.

Feedback: maraia.vula@fijisun.com.fj

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