Telecom Fiji Limited has refuted claims that data and privacy related to its customer information has been breached.

Chief Executive Officer, Charles Goundar, stated “We would like to reassure all customers that no such breach of data and privacy occurred. All our systems, services, applications, IT and other network infrastructure is fully operational and functional and all information pertaining to physical and service details of our customers remains intact.”

Misinformation has been circulating on social media that Telecom was subject to a cyberattack where servers were hacked and hackers collected a broad range of customer and company information.

“We treat all customer related information as highly confidential, subject to our Privacy Policy (which is available on our website at www.telecom.com.fj) and we take all necessary security precautions to ensure it is protected.”

As an essential services provider, Telecom conducts necessary tests on a regular basis to maintain the integrity of the network security systems and uses trusted safeguards to preserve the integrity and security of all information collected through any of our services.

For any further information, please contact Manager Marketing, Ms. Berlinda Williams on email Berlinda.williams@telecom.com.fj or on mobile 287 8755.