Survey Calls Concern

Government says they are not involved and soft drink company says they did not conduct any survey.
24 Mar 2022 12:22
Survey Calls Concern

People from Labasa have raised concerns about receiving phone calls from people claiming to be doing market surveys on products such as soft drinks but were asking political questions.

People who reached out to Fiji Sun gave us contact details of those who called them, but calls made to those numbers were unanswered.

The soft drink company has come out and stated clearly that they did not commission any such survey and raised concerns about the company product names being used.


The call

Receivers of the calls disclosed to Fiji Sun how the conversation went.

“I received a call from the number 775 5416. The caller, a lady, said she was doing a survey and talked to me in iTaukei language. I said I did not understand what she was saying then a Hindi speaker came on the call. The second lady asked me when was the last time I bought Fanta? I responded to her. She then asked me what has the FijiFirst Government done for me. I questioned her where she was calling from. She said she was calling from the Market and Development Unit. She did not disclose the name of her company. I prodded further and asked them to identify themselves, but she did not. I told them to speak to my daughter and they hung up the phone.”

Another call recipient said he was worried that these calls were being made without people disclosing the company they were calling from, without identifying themselves and calling under the guise of doing a market survey for Coca-Cola Europacific Partners Fiji and going on to ask political questions.

Recipients of the calls provided Fiji Sun with screenshots of calls made to them from the number as evidence.

Coca-Cola Europacific Partners Fiji general manager-Pacific Islands Roger Hare said: “Thank you for taking the time to contact us and bringing this to our attention.

“Coca-Cola Europacific Partners Fiji (previously Coca-Cola Amatil Fiji) do not have any market research currently taking place in Fiji. We are concerned someone is using our brands without our knowledge or consent and potentially imitating us to conduct phone interviews.

“We would like to emphasise these calls are not related to Coca-Cola Europacific Partners or The Coca-Cola Company in any way.”


Government not involved

Yesterday, a statement was posted up on the official Fijian Government Facebook page regarding this issue.

The statement read: “The Fijian Government has been alerted by members of the public who have received cold calls from unidentified persons claiming to be from a “research and development unit”, insinuating that it is a department within the Government.

“We can confirm that calls are not from the Government and therefore are fake and should be ignored. The number in question is.

“The matter has been reported to the Police.”



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