SUNBIZ

Vendors To Be Included In Future Consultations On Proposed Tourism Code Of Conduct

“The genesis of this code of conduct happened when cruise ships were visiting our shores and then you had MSMEs that were based at the wharf that did not belong to a body like the Society of Travel Association,” Mr Ali said.
30 Aug 2022 15:09
Vendors To Be Included In Future Consultations On Proposed Tourism Code Of Conduct
Permanent Secretary of Commerce, Trade, Tourism and Transport Shaheen Ali (4th from left) with stakeholders at the Fijian Code of Conducts for Tourism Operators Validation workshop at Southern Cross, Suva on August 29,2022. Photo: Laisa Lui. Photo: DEPTFO News

Vendors will be involved in future consultations for the proposed Fijian code of conduct for tourism operators.

The assurance was given by the director for Ministry for Commerce, Trade, Tourism and Transport (MCTTT), Jacinta Lal in response to a plea by the president of the Lautoka Market Vendors, Sorovesi Matalau that they be included in the consultations.

Yesterday’s consultations in Suva were attended by Government departments and agencies including the Police. The vendors were not invited.

Ms Matalau said their engagement in the consultation would raise awareness of the guidelines to small micro entrepreneurs that sell handicraft at the port.

She had her first experience of selling handicrafts to tourists earlier this month when the cruise ship Explorer arrived at the port in Lautoka.

 

Ms Lal said they had already conducted a few consultations which were community based in 2020 and would be doing more in the next set of consultations. The vendors would be included.

The proposed code highlights the need for tourism service providers to promote sustainable tourism practices that are positive for communities and respect the rights of individuals – specifically the vulnerable.

Permanent secretary for Commerce, Trade, Tourism and Transport, Shaheen Ali while delivering his keynote address to the stakeholders at the validation workshop said this would be the framework agreement for tourism operators and would sit on top of all the individual code of conduct.

Mr Ali said the idea was to bring these common principles together to commit to an industry-wide code of conduct that promoted responsible tourism which meant to act more responsibly and act as one.

 

“The genesis of this code of conduct happened when cruise ships were visiting our shores and then you had MSMEs that were based at the wharf that did not belong to a body like the Society of Travel Association,” Mr Ali said.

A guideline will be finalised after the workshop for all stakeholders.

“We need to ensure that the Fijian tourism industry is guided by international standards of safe tourism practices because being competitive is no longer only about cheaper prices.”

Mr Ali said the overall guidance had come from the United Nations World Tourism Organisation (UNWTO), Global Code of Ethics for Tourism and the UNWTO International Code for the Protection of Tourists where they had taken their best practices and incorporated them into a national framework.

He said the inclusive document is a general guidance on best practices for all tourism operators. Fiji, as a UNWTO member has been encouraged to adopt internationally recognised standards and best practices aligning to the overall Sustainable Development Goals.

 

The Fijian Code of Conduct is a reassurance by the industry in everyday dealings. It looks at your role in interaction such as:

  • Making all reasonable efforts to protect staff and visitors during emergencies
  • Maintaining honesty, integrity and professionalism in how you sell your product
  • Providing visitors with objective and honest information and dealing in good-faith
  • Ensuring cultural and village protocols are observed in interactions with host communities
  • Being conscious of impacts on the environment While this Code will not address every issue of conduct or ethics, in many cases, its principles guide us to a resolve.

While this Code will not address every issue of conduct or ethics, in many cases, its principles guide us to a resolve.

 

Feedback: laisa.kabulevu@fijisun.com



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