Mayur Kalbag

Part One: Customer Service And Its Critical Importance Today
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Part One: Customer Service And Its Critical Importance Today

I quite clearly remember visiting a departmental shop to buy a washing machine for my home. I was standing at the co...

The River Or The Pond: A Leader’s Choice
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The River Or The Pond: A Leader’s Choice

I am quite sure that after read­ing title of this column you might wonder what does it really mean. You may have as...

Learning To Arise From Failure: Manoj’s Story
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Learning To Arise From Failure: Manoj’s Story

Manoj had prepared extremely well for the entrance exam to acquire admission into the most reputed Business Manageme...

Part One: Why is Conflict Resolution So Important in a Workplace
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Part One: Why is Conflict Resolution So Important in a Workplace

I would like to begin this col­umn by highlighting the fact that wherever there are people there is always the poss...

Six Qualities That Define A Successful Human Resource Professional
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Six Qualities That Define A Successful Human Resource Professional

Let us explore the final ‘three’ qualities that will play an important and a constructive role in making the Hum...

Six Qualities That Define A Successful Human Resource Professional
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Six Qualities That Define A Successful Human Resource Professional

Human resources function is an extremely important and a very positively critical part of all organi­sations and es...

Eye Contact: An Important Part Of Your Personality
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Eye Contact: An Important Part Of Your Personality

Many years ago I was attending a seminar on ‘Developing Effective Communication Skills.’ I clearly remember a sp...

Recognise And Respond To Opportunities Or Risk Losing Out
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Recognise And Respond To Opportunities Or Risk Losing Out

The final alphabet and the one that, in many ways, completes the ACTOR (the series of columns on every letter of the...

Being Optimistic When Confronted With Difficult Situations
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Being Optimistic When Confronted With Difficult Situations

As we travel further towards comprehending the various alphabets that make up the word ‘ACTOR’ let us focus upon...

Transformation- the Need to Change for the Better Towards the Best
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Transformation- the Need to Change for the Better Towards the Best

The third alphabet of the word AC­TOR is ‘T’ and it represents the term ‘Transformation’. A word that plays...

The ACTOR Continues His ACT!
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The ACTOR Continues His ACT!

In the previous column we had focused upon Attitude and its three important aspects namely, Assertiveness, being Ada...

What happens after Training! Post-Training or Past-Training
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What happens after Training! Post-Training or Past-Training

Rahul was an employee of a leading organisation. He worked as a supervisor in one of the departments in that organis...

Passion Leads to Progress, Fall in Love with Your ‘Work’
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Passion Leads to Progress, Fall in Love with Your ‘Work’

In one of the leadership conferences a senior leader of a large software organisation was asked, “Dear Sir, what d...

The Power of Education: Learning Must Never Stop
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The Power of Education: Learning Must Never Stop

Education is not about how much we know; it is truly about how well we know. In my various corporate semi­nars with...

Winning Interviews
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Winning Interviews

For any person who has the aspiration and desire to join an organisation the most crucial and important gateway or e...

Become the ‘EAGLE’
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Become the ‘EAGLE’

Become the eagle and begin to rise Fly higher, beyond the shaded skies You have the wings, make them strong Take the...

Open your Parachute!!!
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Open your Parachute!!!

The ‘Mind’ is like a ‘Parachute’; it only works when it is opened! The real use and strength of a parachute ...

Winning Interviews
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Winning Interviews

For any person who has the aspiration and desire to join an organisation the most crucial and important gateway or e...

The Power of ‘Restraint’; Scold in Private, Praise in Public
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The Power of ‘Restraint’; Scold in Private, Praise in Public

Many books can teach you the most amazing ways and techniques towards becoming a better manager or a team leader. Bu...

SWAT – The Facilitator for  Professional and Personal Success!
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SWAT – The Facilitator for Professional and Personal Success!

SWAT can show us the way to success! Let us explore the SWAT. Similar to the SWOT, the SWAT too is an acronym or a s...

The SWOT and SWAT Analysis
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The SWOT and SWAT Analysis

If you walk into any organisation and ask any of the managers or team leaders if he or she has heard of or knows abo...

Why Fear Stage Fear
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Why Fear Stage Fear

In the last week’s column we explored the role of stage fear in a person’s growth and also understood how import...

Why Fear ‘Stage Fear
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Why Fear ‘Stage Fear

It is always believed that the best and the most ‘profound and useful’ knowledge can go unrecognised if it is no...

Succession Planning- Exploring the STEPS & ‘Useful Parametres’
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Succession Planning- Exploring the STEPS & ‘Useful Parametres’

In the first part of the column on Succession Planning we had focused on the importance and need for creating a Succ...

Succession Planning- The Need of the ‘OUR’
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Succession Planning- The Need of the ‘OUR’

One of the most critical aspects for determining the future of a small, medium or large sized organisation is the wa...

An Important Tool for Progress (Part One)
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An Important Tool for Progress (Part One)

In every activity, Profession­al or Non-professional, it is believed that Performance is directly proportionate to ...

Awaken the Diwali within you and become the best MANAGER!
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Awaken the Diwali within you and become the best MANAGER!

At the outset, I would like to wish each and every reader of Fiji Sun a very HAPPY AND PEACE-FILLED DIWALI! May this...

HR Head or HR Ahead
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HR Head or HR Ahead

In my time that I have travelled through the journey of life as a human resource profession­al and more specificall...

The Third ‘Space’
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The Third ‘Space’

As professional people and adults we live our lives in two major spaces of time, personal space and professional spa...

The Crocodile Connect
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The Crocodile Connect

If we were able to learn a few but really interesting quali­ties from the octopus. I can as­sure you that there ar...

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