Land Transport Authority reinforces ‘no card – no ride’ policy

Only passengers with valid and topped-up eTransport cards will be allowed to board public buses, with no cash payments accepted.

This reminder comes as the Land Transport Authority (LTA) reaffirmed its support for the Fiji Bus Operators Association’s recent statement on the strict enforcement of the “No Card – No Ride” policy.

LTA chief executive officer Irimaia Rokosawa said the policy is a key component of the national electronic fare ticketing system and falls under the authority’s regulatory mandate.

“The Authority will continue to work closely with bus operators to ensure strict compliance across the public transport system,” Mr Rokosawa said.

The e-ticketing system meets all legal requirements for issuing fare receipts, which are now stored electronically on passengers’ bus cards.

Each card holds the last four transactions, including the date and time of travel, stage travelled, fare paid, and remaining balance.

Under the Electronic Fare Ticketing Regulation 5, proof of fare payment is required. Previously, this was a paper receipt; now, it is verified electronically through handheld devices used by enforcement officers.

Passengers will not be fined for failing to carry paper receipts, as e-tickets on the card serve as valid proof.

“The policy is a critical component of the national electronic fare ticketing system and is fully supported by the authority under its regulatory mandate,” Mr Rokosawa said.

LTA enforcement officers have been equipped with scanning devices to check fare payments during inspections. Passengers are urged to always carry their eTransport cards when travelling.

The authority is working with Vodafone Fiji Limited, bus operators, and the public to ensure a smooth transition to the fully cashless fare system.

Mr Rokosawa said these measures aim to improve efficiency, accountability, and transparency in Fiji’s public transport network.

“The travelling public is urged to cooperate with bus operators and comply with the stipulated regulations. These measures are in place to improve efficiency, accountability, and transparency within our public transport system.”