Fiji Airways Caps Off 2022 Win

Fiji Airways, Fiji’s National Carrier is rounding off a suc­cessful 2022 with yet another international award, winning the 2023 APEX Passenger Choice Award for Best Food & Beverage and BestSeat Comfort, South Pa­cific.

This is the second time that Fiji Airways has secured the regional­culinary recognition, having won the same award for 2022.

Managing director and chief exec­utive officer Andre Viljoen says the award is endorsement of the air­line’s efforts to elevate the onboard dining experience.

“Our ongoing endeavour to pro­vide the best meals possible at 35,000 feet are bearing fruit,”Mr Viljoen said.

“The creativity and innovation hat goes into the Food and Bever­age journey is quite significant.

“We have set a standard for the South Pacific and our guests expect us to deliver the same quality meals every time they fly with us.”

“Winning the award twice in a row tells us that we are on the right track.

The Fiji Airways team have taken a strategic approach to our guest dining experience, enhancing it to a highpoint where we are on par with the best airlines in the world.

We must keep up the momentum and continue to work as one to de­liver exceptional Fijian experienc­es,” he said.

The airline embarked on a dining revamp when it restarted flights in December 2021, prioritising the Business Class experience, infus­ing elements of Fijian cuisine and produce that appealed to global pal­ates.

Two standout Business Class menu items available on select routes are the Kava and cinnamon ice cream, and infused Nama and toasted coconut ice cream.

Both specialty desserts offer guests the universal appeal of ice cream with a traditional and local twist.

The airline now lends its focus on evolving the Economy Class meal experience, with considerations on flavour, portion, and meal accompa­niments.

Mr Viljoen added that the Nation­al Carrier’s investment in a mod­ern, state-of-the-art fleet has con­tributed to its recognition for Best Seat Comfort in the South Pacific.

“When we decided to acquire new aircraft, this is exactly what we had envisioned. Modernising our fleet has brought a multitude of ad­vantages, key among them being a relaxing, comfortable journey for customers, be it our short to me­dium haul flights to from Australia and New Zealand, or long haul flights to Singapore, the United States, and

soon Canada. Fiji is primarily a leisure destination and we want our guests to be relaxed and com­fortable onboard their flight as they will be on holiday.”

In the last 12 months, Fiji Airways has secured three international awards from the Airline Passenger Experience Association.

Feedbacks: selita.bolanavanua@fijisun.com.fj