Fiji Airways wins double at 2026 APEX Awards

Fiji Airways has taken home two top honours at the 2026 Airline Passenger Experience Association (APEX) Best in Airline Awards, winning Best Cabin Service and Best Food & Beverage in the South Pacific.

The announcement was made during the APEX FTE Asia EXPO at Marina Bay Sands in Singapore. Winners were determined from more than one million verified passenger votes collected independently via the TripIt by Concur app.

These new accolades come just months after Fiji Airways was named an APEX World Class Airline for 2026, ranking it among the top 10 airlines globally and making it the smallest carrier by fleet size ever to receive the recognition — and the only one in Oceania.

“Receiving these awards is a proud moment for everyone at Fiji Airways. The awards reinforce our position as a premium carrier in the region,” Managing Director and CEO Paul Scurrah said.

“Our continued investment in service quality, dining innovation, and training ensures that the warmth of Fiji shines through in every aspect of the journey. We are proud of this achievement, and we are just getting started.”

Chief Customer Officer Akuila Batiweti said the recognition was especially meaningful as it came directly from passengers.
“Our cabin crew and culinary teams work tirelessly to deliver a uniquely Fijian experience at 35,000 feet — one that blends warm island hospitality, exceptional service, and authentic flavours. To be recognised by our guests themselves makes this achievement truly meaningful,” he said.

The wins come as Fiji Airways continues to expand its culinary offerings with a new Pacific Rim menu and On-Demand Dining for Business Class passengers.

The new menu celebrates local Fijian ingredients and regional flavours, while cabin crew have undergone specialised culinary and wine service training.

Economy Class passengers are also enjoying new meal options, cocktails, mocktails, hot chocolate, and a wider range of snacks and beverages.

The APEX Best in Airline Awards recognise excellence in passenger experience across more than 600 airlines globally, assessing areas such as seat comfort, food and beverage, entertainment, and Wi-Fi.

With its signature Fijian warmth and commitment to exceptional service, Fiji Airways continues to set new standards for hospitality and customer experience across the Pacific and beyond.