New Fiji Airways CEO unveils bold vision to be the 'World’s Happiest Airline'

Fiji Airways officially welcomed its new Managing Director and Chief Executive Officer, Paul Scurrah, in a traditional Fijian ceremony at the airline’s head office in Nadi, celebrating both his appointment and the carrier’s commitment to Fijian culture and world-class service.

In his first address, Mr Scurrah shared an ambitious new vision for the airline.

“In the spirit of bold ambition and true to our Fijian warmth, I want to promise the world that Fiji Airways is the Happiest Airline in the World. I have every confidence that this claim is one we can truly stand behind," Mr Scurrah said.

“Vinaka Vakalevu for such a warm and heartfelt welcome. The spirit of unity and pride shown today truly reflects what makes this airline and its people so special," he said.

“To stand here among the Fiji Airways Vuvale, the people who make this airline what it is, is both an honour and a privilege.”

He also acknowledged the airline’s recent international recognition, including winning Best Cabin Service and Best Food & Beverage in the South Pacific at the 2026 APEX Awards in Singapore, based on over one million verified passenger votes.

“These awards affirm that the warmth and authenticity we’re known for as Fijians are being felt by our guests around the world,” he said.

Mr Scurrah reaffirmed his commitment to leading with humility, focus, and respect.

“My promise is simple: safety will always come first. I will listen, learn, and lead with humility. We will build on the strong foundation already in place — continuing to deliver world-class service, expand our network, and ensure every guest feels the mana of Fiji on every journey.”

Reflecting on lessons from the pandemic, he added: “One powerful lesson that COVID taught us is that nothing in the airline industry can or should ever be taken for granted. The effort it took to get us here must be matched by the effort to keep improving, because if we’re not growing and evolving, we’ll quickly be left behind.”

He closed with a message of unity and gratitude.

“Our success doesn’t come from aircraft or infrastructure, it comes from our people. Your pride, professionalism, and passion are what keep us flying high. Together, we’ll continue to grow our airline, strengthen our culture, and show the world what the Spirit of Fiji truly means.”

The ceremony marks a new chapter for Fiji Airways, focused on leadership rooted in Fijian values, continued excellence, and a shared mission to make Fiji Airways the World’s Happiest Airline.