Viral wharf incident sparks public outcry

A viral social media video showing men struggling to hoist a heavy generator onto a Maritime Safety Authority of Fiji-managed wharf has prompted a review amid growing public concern over staff conduct, customer service, and allegations of improper practices at its facilities.

The incident, post of social media last Wednesday, showed three men forced to lift a heavy portable generator up a concrete wharf ledge from a rocky shoreline after reportedly being denied gate access. Two of the men involved were aged 62 and 58.

The original post described the response from a civil servant as simply “carry it around” - with no consideration for the safety or physical condition of the men involved.

In a media statement issued on Friday, MSAF acknowledged the frustration of those involved, saying its staff are expected to demonstrate professionalism, respectful communication, and practical assistance where possible.