Water Authority Takes Services Closer To People

Government’s vision is to provide access to clean and safe drinking water to 100 per cent of Fiji’s popula­tion by 2021.

The Minister for Infrastruc­ture, Transport, Disaster Man­agement and Meteorological Ser­vics Jone Usamate in saying this opened the new Water Authority of Fiji (WAF) Suva Express Cen­tre.

“This Government is a govern­ment for all people. We prioritise and ensure to remove barriers when it comes to serving the needs of our citizens,” Mr Usa­mate said.

“To ensure maximum customer service delivery, WAF has allo­cated a total amount of $8.5 mil­lion for this financial year out of an overall operations budget of $102 million.”

Mr Usamate said WAF was also aiming to uplift its customer ser­vices by opening these centres in areas where there is high popula­tion density.

“This centre is an example of that approach where WAF moves closer to pockets of high custom­er density, which is commercial, institutional and residential cus­tomers collectively.”

He added that customers had to go to the WAF national Office based at the Centrepoint, Nasinu, prior to this new development.

“The establishment of this cus­tomer service express center pro­vides convenience and accessi­bility which in turn allows WAF to service its customers better.

“This is all part of the expand­ing and improving WAF’s servic­es to the people of Fiji,” he said.

The centre is located at the Post Fiji building in Suva, behind Valuefone (Fiji) Ltd in Thomson Street, Suva.

Source: DEPTFO News