Manager IT & Network Infrastructure
SPBDSuvaFull-timeOther
The role leads SPBD’s new regional Information Technology department and reports to the Head of Mobile and Digital Services. The Manager IT & Network Infrastructure is responsible for the organization’s IT infrastructure, network operations, cybersecurity, systems administration and technology strategy, ensuring all technology services are secure, reliable, cost-effective and aligned with SPBD’s business objectives while supporting digital transformation and innovation to achieve our poverty alleviation mission and our corporate goals.
Responsibilities
- Lead the design, implementation, and maintenance of SPBD's IT infrastructure, including LAN, WAN, Wi-Fi, VPN, and cloud networks.
- Ensure high availability, security, performance, and reliability of infrastructure and network services.
- Manage servers, storage, virtualisation platforms, and cloud environments.
- Oversee IT support services and service level agreements (SLAs).
- Manage procurement of IT hardware, software, and services, including vendor relationships.
- Develop and maintain IT governance, cybersecurity policies, standards, and procedures.
- Lead IT projects, technology upgrades, and digital transformation initiatives.
- Manage cybersecurity operations, vulnerability management, incident response, firewalls, and endpoint protection.
- Oversee disaster recovery and business continuity planning across all countries.
- Provide leadership, mentoring, and technical guidance to IT staff and contractors.
- Deliver IT and cybersecurity awareness training to employees.
Requirements
- Bachelor’s degree in information technology, Computer Science, Information Systems, Network Engineering, or a related discipline.
- Minimum of 10 years' progressive IT experience, including at least 3 years in a management or supervisory position.
- Strong experience in enterprise infrastructure, systems administration, and network management.
- Proven expertise in cybersecurity management and governance.
- Experience with Microsoft 365, Microsoft Azure, Entra ID, virtualization technologies, and cloud platforms.
- Demonstrated experience managing IT budgets, projects, vendors, and service providers.
- Knowledge of disaster recovery, business continuity, compliance, and IT governance frameworks.
- Strong leadership, stakeholder management, communication, and problem-solving skills.
- Fluency in written and spoken English.
- A commitment to SPBD's mission and values.
- Willingness to travel throughout the Pacific region as required.
How to apply
Applications Interested candidates are invited to submit: · A cover letter · Detailed curriculum vitae · Contact details for three professional referees Applications should be sent to: anup@spbdmicrofinance.com Subject: Application – Manager IT & Network Infrastructure Only shortlisted candidates will be contacted.
