BPO Grows
The business processing outsourcing (BPO) sector could offer up to 25,000 jobs if Government funds infrastructural needs.
Tuesday 27 June 2023 | 18:00
Deputy Prime Minister and Minister for Trade, SMEs and Communications, Manoa Kamikamica and business processing outsourcing (BPO) council president, Craig Strong at the opening of the Outsource Fiji office at Garden City, Suva, on June 26, 2023. Photo: Josefa Babitu
The business processing outsourcing (BPO) sector could offer up to 25,000 jobs if Government funds infrastructural needs.
The sector employs more than 8000 people.
It needs talent availability and a job-ready workforce, said Outsource Fiji executive director, Sagufta Janif.
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She said interest from international markets was on a rise, but Fiji needed the infrastructure to thrive.
“We are a quality destination, not a cheap destination,” she said.
“Customer service is in the Fijian culture, but we need to develop it professionally.”
Outsource Fiji, which is the industry body that guides the development of the BPO industry, opened its office at Garden City, Raiwaqa, last night.
Ms Janif said the sector offered a starting salary of more than $12,000 to those with no work experience.
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