FCCC Investigates Alleged Airline Ticket Scam

The Fijian Competition and Consumer Commission (FCCC) is investigating complaints from Fijians who have allegedly fallen victim to incomplete travel related services by a local travel agent.

Complaints received by the Commission allege that the local travel agent received money in exchange for airline tickets, however, when they checked the status of their travel schedule, they found no purchase of tickets had been made.

“The Commission has initiated an investigation on the complaints to ascertain facts. As per procedure, we will not make any comments on the investigation until it is complete," said FCCC CEO, Joel Abraham.

FCCC has urged all Fijians affected by this or similar cases to formally lodge complaints to FCCC.

Complaints can be made to our offices in Lautoka, Labasa and Suva, via email, Facebook, Twitter and Instagram, or in-person by submitting the following:

i.) Copies of receipt

ii.) Copies of the ticket issued

iii.) Any other relevant documents

"We would like to urge the public to be vigilant about who they give their hard-earned money to and also not to give away original receipts to anyone without official identification," Abraham said.

The FCCC is an independent statutory body established under Section 7 of the FCCC Act 2010 that promotes effective competition and informed markets, encourages fair trading, and protects consumers and businesses from restrictive practices, and controls prices of regulated industries and other markets where competition is lessened or limited.